Compliance & data

Compliance isn't a box we tick. It's how we work.

Consent, validation and fairness are built into every campaign we run.

GDPR & PECR consent capture

Every lead is generated with clear, specific and freely given consent under UK GDPR and the Privacy and Electronic Communications Regulations. We record the consent wording shown, the named partners, timestamp, IP address and source URL, and keep that evidence available to our clients on request.

ICO registration

Revalo Holdings Ltd is registered with the Information Commissioner's Office under registration number ZB942218.

Fraud screening

Traffic is screened for bots, proxies, duplicate devices, form-fill abuse and other suspicious behaviour. Sources that fail our checks are paused and investigated.

Lead validation

Email, phone and postcode validation, duplicate checks and qualification-question checks run on every lead before delivery.

Suppression handling

We maintain and honour suppression lists, including opt-outs and client-supplied suppressions, and screen against the TPS where relevant to telephone marketing.

Vulnerable customers policy

Campaigns are designed to avoid exploiting vulnerability. Publishers and clients are expected to identify signs of vulnerability, act fairly and follow FCA guidance in regulated sectors.

Complaints procedure

If you have a complaint about how we've used your data or about one of our campaigns, email toby@revalomedia.co.uk. We'll acknowledge it within five working days and aim to resolve it within 28 days. If you're unhappy with our response you can contact the ICO at ico.org.uk.